Release: Backup Exec 2010 R2

Backup Exec 2010 R2 is the second release of Backup Exec 2010 and is generally available to all users starting today, August 2nd, 2010.

This release features improvements in usability, licensing and renewal management, deduplication, virtualization, and extends platform and application support. Here are some of the most important features that the release introduces…

  • Enhanced Installation and backup wizards reduce the time and complexity of setting up your backups
  • Backup recommendation tool identifies potential gaps in your backup strategy and provides recommendations on the agent(s) required to ensure complete data protection.
  • Integrated RSS and Renewal Assistant help keep you informed and current.
  • NEW! support for SharePoint 2010, Exchange 2010 SP1, Microsoft SQL 2008 R2, Enterprise Vault 9, Mac OSX 10.6, NDMP NetApp ONTAP 8.0, EMC DART 6.0, and OST support for Data Domain DDOS 4.8 with Boost Technology.

And time for some good news..customers who are current with maintenance or support contracts for previous versions of their licensed Backup Exec software can upgrade to the appropriate Backup Exec 2010 R2 licenses at no additional charge. Download Here!

Existing customers who do not have current maintenance or support may purchase version upgrades at up to 35 percent off MSRP. Save Now!

For more information, please visit the R2 FAQ page.

Free 60 day trailware for Backup Exec 2010 R2 can be downloaded from

Some more information on the R2 release is available here

Version Information:
Original 2010 = 13.0.2896
2010 R2 = 13.0.4164

All of the previous and upcoming (i.e. existing hotfixes and SP1) are rolled up in BE 2010 R2.  For clarification, here are a list of the fixes as well as a link to the post from the support team:

The following issues reported by our customers have been resolved in Backup Exec 2010 R2:

Issue ID Description
1037546 Email notification configured in a policy will not include attached job log
1081603 Restore of a Mailbox Completes Successful but Data is not Visible or is not restored
1117800 After recovery using Intelligent Disaster Recovery feature, CD-ROM is not found in my computer when Z drive is used for the CD-ROM.
1221471 Remote Agent for Macintosh Systems installation changes owner and group permissions for /opt, /private/etc and /private/var
1376065 Unable to restore ADAM if the database and logs are installed into a non-default path
1426956 Alert added to warn of Backup Exec Database being over 4GB
1452631 No RMAN Output in Oracle Job Log.
1590025 Job Rate is displayed incorrectly in the Job History when international numeric formats are in use.
1596948 Jobs within a Synthetic Policy with rules will run multiple times a day even though not scheduled
1597670 When the ‘Move Media to Vault’ report is run on a CASO CAS, if the Media Server filter is used, the report will be blank.
1654276 Incorrect software compression ratio is reported in the job log when using both software compression and software encryption
1818393 GRT restores of Hyper-V backups are 6 to 7 times slower than redirecting the VHD files to same GRT staging location.
1713413 Unable to browse file system on Solaris 10 cluster.
1724588 GRT Restore of files/folders to an alternate VM path fails with Unable to Attach error for tape backup sets.
1766628 Authentication error when selecting DB2 resources
1825660 Synthetic full backup fails with “Directory or file was not found” when the incremental backup spans to a another tape in the middle of writing the on tape catalog
1852904 After Win2008 DR and reboot: “Windows cannot verify the digital signature” – fails to boot up
1856745 Automatic cancellation does not work for inventory jobs.
1862029 Redirected restore of a SQL 2005 database to a 2008 server does not use the default data path.
1864806 Catalog search not working when partial catalog files exist in the catalog folder.
1875898 Restore jobs of Sharepoint V3 ServicesDB always fails in Japanese Edition
1890615 Warning needed when invalid entries are created for some agents and options
1917097 Unable to restore Incremental backup of DB2 instance
2006341 Pause/Unpause does not work when using the BEMCMD switch -o79
1944918 GRT sets on cartridges as part of removable B2D get deleted from the Backup Exec DataBase when the cartridges are detached, reattached, and inventoried
1957646 Job Engine crash in ImageBasedFHPlugin
1956235 Remote Server backups fail with “Access Denied” errors if global excludes have been added more than twice after the backup job is created
1950529 When a Hyper-V virtual machine redirected restore job is tried, the job fails with error “An invalid parameter was specified”.
1951105 All Hyper-V VM backups fail if master VM has pass through disk configured on it.
1952063 Issues with Dedupe related to Windows dynamic cache issue
1956541 Storage Provisioning Option LUNs show up in the device tree but cannot be selected as a target for a new backup job
1957651 Bengine.exe process is crashing in msvcr80!memcpy+0x158
1957836 Serialization of a B2D can result in a crash of BEServer.exe
2002377 Unable to register in-line patch with Live Update
1958705 Post-commands do not run on each server backed up after job verification completes
1959591 Restore of VMware image fails with error “The selected transport mode is unsupported by the current setup” when using HOTADD transport mode
1961140 seg fault during RALUS backup if “Collect additional information for synthetic backup and for true image restore” is selected
1970061 Backup of VMWare VM with 2 virtual disks of the same name only backs up 1 of the virtual disks
1962583 After installing Outlook 2010 on the Exchange 2010 CAS GRT restores fail with MAPI Errors
1971148 Backup of VM’s on ESX 3.5 complete with the exception V-79-57344-38725 – One or more virtual disks contain volumes that do not support Granular Recovery Technology (GRT). Granular restores cannot be performed for these volumes.
1966862 When using BEMCMD, Restore job created with file redirection only restores the directory structure
1977153 VMWare backup fails with error “You have requested access to an area of the virtual disk that is out of bounds”
1979478 Some VMWare guest OS files might not be restored even if restore job had completed without error
1982632 GRT restore for Exchange 2010 mailbox completes successfully but no messages restored and EWS log reports error “The specified object was not found in the store”
1987655 VMWare agent is unable to perform file level GRT from two different VMDK’s at the same time.
1987488 The “Next” button doesn’t work on the “Add Multiple Servers with the Same Settings” dialog on German installations
1998621 VxValidator.exe crashes on VxValidatorOps.dll module in Environment Check stage during BE 2010 upgrade when the media server has VSP.SYS installed.
2008520 GRT backup of Windows 2008 VM with dynamic MBR disks complete with exception “One or more virtual disks contain volumes that do not support GRT”
1998808 BEUtility’s ‘New Backup Exec Database Location’ does not update the log registry path when moving BEDB from a remote SQL 2000 to 2005
1998144 Unable to redirect a SQL 2008 database restore with SQL FILESTREAM enabled.
2002282 SharePoint GRT restore failed with status 71 (File not found during granular extraction).
2003116 The “Set Job Log and Catalog Locations” option in BEUtility does not update the job log location as specified.
2002328 Installation of BE2010 with a HF streamed into it does not lay down all of the files.
2004354 Backup Exec preinstaller in Windows 7 displays “Vista meets the minimum requirements for Backup Exec”
2008439 GRT restore fails with error “0xe00002fd – Cannot restore properties for one or more messages or folders” and the EWS log reports the error “The extended property attribute combination is invalid”
2013617 Remote Agent ‘Push’ install will not use the %ProgramFiles% value in the installation path, when installing to non-English Operating Systems
2013895 Enterprise Vault Agent based backups fail with error “A selection on device was skipped because of previous errors with the job.” for an Enterprise Vault site upgraded to EV 8.0 and with the FingerPrint Database not configured.
2016677 Some VMWare virtual machines are not listed in resource view of the restore selections
2018380 VMWare GRT restore selections show ghost drives and in turn cause GRT operation to not work for valid volumes and applications that support GRT.
2019514 The restricted encryption key cannot be used after renaming the computer.
2025682 List attachments do not show in restore selections, when Sharepoint Site is hosted on remote SQL2000
2027368 Unable to create deduplication folder. Access Denied because the System Logon Account and purediskdbuser are not members of the “users” group
2053808 Exchange GRT restore hangs after a certain point and the beremote debug log on Exchange Client Access Server reports “MapiItem::SaveProps, SaveChanges() returned 80131600”
2030297 The setting ¿Start the Remote Agent Utility every time you log on” in Remote Agent utility is not retained on a Windows 2008 R2 Server.
2032624 Intermittent Unable to Attach error on backing up MOSS setup on Windows 2008 with WebServers in NLB and SQL in cluster.
2034355 Error when running a PDF report in BE 2010 on 64 bit Windows 2008
2046321 Job hangs at MEDIA REQUEST when spanning tapes on a RL connected to EMC Cellera
2038958 NDMP Duplicate jobs crash Backup Exec job engine (bengine.exe faulting module libcatalog.dll)
2036948 NetWare backups to Dedupe folder or OST devices hang when spanning the media.
2042206 Beutility crashes while changing service account details
2043199 VMWare Application level GRT based restore of an Exchange DBindividual email fails when the DBlogsinstallation files reside other than the default location on C drive.
2042963 Post GRT restore Distribution List (DL) in the email loses its properties and comes up as an email address.
2043203 VMWare Application level GRT based restore for a SQL DB fails when the mdfldfinstallation files reside other than the default location on C drive.
2042991 Hyper-V GRT backups to Tape of a CSV clustered VM that has pre-existing snapshots created completes with exception “Failed to mount one or more disk images during backup”
2046664 During Automated SQL master restores, beremote crashes when a large number of DBs exist on a SQL instance
2048325 Tracer.exe, Tracercli.exe, and discover.exe don’t work on Windows 2008 without disabling UAC (Use Account Control)
2051339 Backup of Oracle 11g on Linux server hangs indefinitely.
2051849 Remote agent on Exchange 2010 DAG passive node crashes on msvcr80!woutput_l+6b3
2051942 Install fails with the error “Installation failed with error 3. GetLastError = :5”
2053973 Application error occurs in beremote.exe while VMware virtual machine is restored.
2055941 RAWS 2010 upgrade installation fails on AgentSeqDlgs!Symantec.BackupExec.AgentSeqDlgs.AgentInstaller.GetVMwareGuest()+0x245. Final error is ERROR: Installation failed with error -1073741819
2055964 Running a backup job to a deduplication folder hangs the job on a queued status when a library is multi-path attached.
2059437 File and directory structure is not properly restored when restoring from a backup of EFS encrypted data.
2059251 Renamed files cannot be restored from synthetic backups when using the Microsoft Change Journal
2075644 Backup of Windows 2008 64 bit VM hosted on ESX 3.5 U5 fails with error “An attempt to take a snapshot of a virtual machine failed because it was unable to quiesce an application”


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About virtualdennis

I have over 18 years helping small to large enterprise businesses nationwide with their enterprise storage, backup and recovery, disaster recovery and system virtualization solutions. He holds numerous storage and virtualization certifications and has personally delivered over 300 complex enterprise solution implementations. He has been privileged to speak at various national events on the topics of datacenter virtualization, end-user virtualization, hyper-converged infrastructure and disaster recovery.

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