(Denver, CO – June 20, 2011) Lewan & Associates, a Xerox company, announces the rebranding of our IT Managed Services portfolio as Cloud 9 Care, a name that reinforces our commitment to managing your technology so you can manage your business and free yourself from the headaches of IT and Print Management.
Our Cloud 9 Care IT Managed Services provide comprehensive support for your technology environment and business users. By monitoring and supporting your network, print and IT infrastructure, Lewan can help your business reduce costs and mitigate risk. We provide levels of support ranging from on-call/as-needed for specific components of your infrastructure to full management of your IT environment.
We proactively monitor and identify issues before they become problems. We also provide support for maintenance, remediation, moves/adds/changes and quarterly strategic planning sessions. Our Cloud 9 Care service offerings include:
- Intensive Care—Full service management of one or many IT functions.
- Data Protection—Cloud-based backup and recovery service.
- Messaging and Collaboration—Cloud-based email, document management and collaboration services.
Complementing our Cloud 9 Care portfolio is the reliability of the same local service and support Lewan has been providing the Rocky Mountain region for almost 40 years. Scott Pelletier, VP of Lewan’s Enterprise Technology Division, explains, “In addition to Lewan’s broad scope of technology support, we provide local customer touch. Try getting that from a national provider with no local support. Our on-premise services are as important as our remote support.” Lewan’s Cloud 9 Care IT Managed Services give you a single point of contact with one account team, one management team and one support team.