Release: Symantec Enterprise Vault (EV) 9

Enterprise Vault v9 was officially released today! This post has all of the latest informational links as well as some information found on the web and from the ReadMe file included with EV 9.

A quick “What’s New”:
– Comprehensive support for Exchange 2010 SP1 (SP1 support for Mailbox, Journal and Public Folder
archiving along with OWA integration)
– SharePoint 2010 Support 
– Domino 8.5.1 Support   
– Domino Mail-in Database Support 
– Domino Shortcut Expiry                 
– Enterprise Vault Discovery Collector (allows for indexing and classification of data beyond the archive
to include a full spectrum of enterprise sources)             
– Discovery Accelerator De-Dupe (intelligently refine discovery search results and exclude duplicate data to significantly increase legal review efficiency)           
– Support for Entourage 2008 Web Services Edition       
– Support for Entourage 2008 on Snow Leopard               
– DELL DX Object Storage Platform Support               
– Symantec™ FileStore and N8000 Support                
– System Status and EV Online                   
– FSAUtility new options (placeholder migration and bulk file recall) 
– FSA Reporting improved performance and scalability

Key Features:
– Optimized Single-Instance-Storage                 
– Seamless End-User Experience                   
– Collection of Unstructured Electronically-Stored Information 
–  Intuitive Electronic Discovery with Guided Review             
– Comprehensive Support for Exchange 2010 SP1 (SP1 support for Mailbox, Journal and Public Folder
archiving along with OWA integration)                
– Simplified Installation and Administration               
– Flexible .PST and .NSF Migration         
– Open Storage Layer  

EV 9 Release Details:

Release Notes:
Enterprise Vault 9.0 –
Compliance Accelerator 9.0 –
Discovery Accelerator 9.0 –

How to obtain the installation download and license keys for Enterprise Vault. 

Version Upgrade Notification FAQ. 

Late Breaking News Bulletin for Enterprise Vault 9.0

Enterprise Vault 9.0 sizing and performance, see the Enterprise Vault Performance Guide (

Here’s some of the points on what’s new and updated in Enterprise Vault 9, followed by some of the information found in the EV 9 Readme file:
Exchange Server 2010 support
Virtual Vault thresholds to trigger Vault Cache synchronization
SharePoint Server archiving
File System Archiving
Enterprise Vault Reporting and FSA Reporting
Mac OS X support
Entourage 2008 Web Services Edition
Enterprise Vault Discovery Collector

Virtual Vault thresholds to trigger Vault Cache synchronization

When the Virtual Vault policy is set to allow users to move or copy items from their mailboxes into Virtual Vault to archive them, the items exist only on the user’s computer until they are archived by Vault Cache synchronization. Two new Virtual Vault advanced settings in the Exchange desktop policy let you control when Vault Cache synchronization occurs, so you can minimize the risk of data loss.

The settings are Threshold number of items to trigger synchronization and Threshold total size of items to trigger synchronization. They specify thresholds for the number and total size of pending archive items in Virtual Vault. Each setting triggers an automatic Vault Cache synchronization if it is reached or exceeded. By default, the threshold settings are not active.

For more information, see the Setting up Vault Cache and Virtual Vault chapter in the Setting up Exchange Server Archiving manual.

SharePoint Server archiving

The following SharePoint Server archiving features are new for Enterprise Vault 9.0:

  • Microsoft SharePoint Server 2010 and SharePoint Foundation Server 2010 are now supported.
  • Shortcuts can now be deleted based on creation date. Shortcut deletion is specified at the SharePoint Policy level. <!–
  • A SharePoint shortcut management utility is provided that enables you to do the following:
    • Upgrade existing SharePoint shortcuts to new seamless shortcuts
    • Perform bulk restores of shortcuts


  • Archiving of InfoPath forms and forms libraries is now supported.
  • The minimum SharePoint archiving target version is now SharePoint Server 2007 (MOSS 2007).

Domino Server archiving

Enterprise Vault 9.0 includes the following new Domino archiving features:

  • Archiving from mail-in databases.
  • Automatic deletion of shortcuts as follows:
    • Deletion based on shortcut age.
    • Deletion of orphaned shortcuts. These are shortcuts that no longer have corresponding archived items. Typically the archived items have been deleted by users or storage expiry.
    • Deletion of shortcuts because the retention period has elapsed. The corresponding archived items may be removed by storage expiry. It is possible to delete the shortcuts without deleting the archived items.
  • Domino 8.5.1 and Notes 8.5.1 are now fully supported, as follows:
    • Support for Notes 8.5.1 and iNotes 8.5.1 clients.
    • Support for Domino 8.5.1 and Notes 8.5.1 on an Enterprise Vault Domino Gateway.
    • Support for Notes 8.5.1 mail templates.
    • Domino 8.5.1 was already supported as an archiving target.
  • An Enterprise Vault Domino Gateway can run Windows Server 2008 64-bit, Domino 8.5 or later (32-bit only) and Lotus Notes 8.5 or later.

File System Archiving

Bulk recall of files using FSAUtility

FSAUtility includes a new -b option to perform bulk recall of files corresponding to placeholders in a folder or volume. This option also allows you perform a bulk recall of files recursively from subfolders.

Migration of placeholders using FSAUtility

FSAUtility includes a new -pm option to migrate placeholders and archive points from a source folder structure to a destination folder structure. The option is intended for file server consolidations and migrations. Placeholders are moved between volumes or file servers. The option does not move any archived data. This allows for efficient migrations.

Do not use the -pm option when the movement of archived data is required. Use the existing -m option if you want to move archives, consolidate vault stores, or align archives with file servers.

Note: We strongly recommend that when you use the -pm option you specify a destination path that has never been archived from. No archive points should exist on the destination folder structure. Otherwise a source archive point can be merged with a destination archive point. A merge of archive points can result in a split archive, in which the files with the migrated placeholders are in a different vault store from the other archived files. Split archives should be avoided.

For additional restrictions that apply to FSAUtility, see File System Archiving issues.

FSAUndelete utility

FSAUndelete is a new command line utility that cancels the permanent deletion of the archived items for specified placeholders, or for all of the placeholders in a specified folder of a file server.

For more information, see the chapter on FSAUndelete in the Utilities guide.

Enterprise Vault Reporting and FSA Reporting

Support is now provided for the coexistence of non-Enterprise Vault reports with Enterprise Vault Reporting on the same Microsoft SQL Server Reporting Services server.

FSA Reporting includes several changes to improve scalability and performance. The changes include:

  • Support for multiple FSA Reporting databases.
  • Support for the configuration of multiple proxy servers for data collection from non-Windows file servers. You can now use networked Windows computers and Windows file server archiving targets as proxy servers, in addition to Enterprise Vault servers.
  • Faster report generation.

New and updated wizards provide guided workflow for the configuration of FSA Reporting, including the assignment of FSA Reporting databases and proxy servers to file server targets.

For more information, see the Reporting guide.

Mac OS X support

You can now use the Enterprise Vault Client for Mac OS X with the following versions of Mac OS X:

  • Mac OS X version 10.5 (Leopard)
  • Mac OS X version 10.6 (Snow Leopard)

Entourage 2008 Web Services Edition

Enterprise Vault 9.0 includes client access for Microsoft Entourage 2008 Web Services Edition. Users can now access archived information and search using the Enterprise Vault Client for Mac OS X.

Enterprise Vault Discovery Collector

Enterprise Vault 9.0 supports Enterprise Vault Discovery Collector, an add-on for Enterprise Vault that addresses your eDiscovery needs during the identification, collection, and preservation phases of eDiscovery. Discovery Collector extends indexing and classification of data beyond the archive, enabling targeted collection and preservation of active content from laptops and desktops, network servers, storage systems, and application repositories. Discovery Collector allows active content collected from unmanaged content stores to be stored for preservation in Enterprise Vault, leveraging the storage benefits of Enterprise Vault and the discovery analysis and review capabilities of Discovery Accelerator.

Full documentation for Discovery Collector is included with the product.

Symantec Enterprise Vault – Essential Links to Information

Here’s several very useful links to information that customers can use to find out more about EV.
The below information was taken from the official EV blog, here:

EV Product Team Blog – Where the PM team posts useful info about EV, tips, tricks & SPs

Customer Forum – A place for EV related discussions and Q&A. This is an active forum with contributions from Symantec employees and other EV customers – well worth keeping an eye on…also has an RSS feed.

Documentation – A one stop shop for documentation for current & previous releases

Performance Guide – an in depth look at the various aspects of EV performance

Enterprise Vault Compatibility List (includes Partner products) – Explains what versions of what are compatible with the various releases of EV – an essential upgrade planning guide

How to Obtain EV Software & License Keys

Obviously a fundamental question, especially when we release new Service Packs or you loose your original software. Here’s an excellent article which explains everything you need to know about how to obtain your software & license key file.
Monthly Technote Digest – If you want to find all the latest technotes & updates then the following links should be in your favourites and should be visited at least once a month to keep up to date with technotes & bulletins.
Product Support Web Site – Click on the following links and you’ll be taken to the support site where you can search for KB articles, compatibility charts, tech notes and other sources of information.
TIP–> Sign up for monthly digests to all the EV Products you are currently running using the following URL
White Paper Archive – A useful source for more detailed information about EV
Tech Centre – Online education resource – this is not a completely free resource but some modules are available which are free
Useful Tech Notes – some of the most useful technotes
All about the NBU / EV Backup Agent

Release: Symantec Enterprise Vault 8.0 SP4 for EV, CA and DA is now available

Symantec has released Service Pack 4 for Enterprise Vault 8.0, Discovery Accelerator 8.0 and Compliance Accelerator 8.0 on April 21, 2010.

This release should be considered a recommended update for Enterprise Vault.

Enterprise Vault 8.0 SP4 documentation-
Compliance Accelerator 8.0 SP4 documentation –
Discovery Accelerator 8.0 SP4 documentation –

How can Symantec Enterprise Vault customers access this release?

Enterprise Vault 8.0 SP 4 is a full product release and can only be obtained from the Symantec Licensing Portal.

Enterprise Vault 8.0 SP4 provides the following new features:
·        Move Archive Wizard

Enterprise Vault’s new Move Archive wizard lets you move content from existing mailbox archives and journal archives to new archives or existing archives in other vault stores. You can use the wizard to move archives between vault stores in one site and, in the case of mailbox archives, between two sites. This includes moves between two sites that are controlled by different Enterprise Vault directories.

Move Archive supports the move of archives between source and destination servers that are running Enterprise Vault 8.0 SP4 or later.

Before you start, read the section called Moving archives in the Administrator’s Guide for detailed information about this new feature.

  • System Status Displays in the Vault Administration Console (VAC)

The Enterprise Vault Administration Console now includes a Status display that shows the results of the most recent monitoring checks.

Enterprise Vault automatically runs checks to monitor the health of the Enterprise Vault system. If any check finds a problem Enterprise Vault displays an alert in the Status pane of the Administration Console.

The Status display provides the quickest way for you to check the health of the Enterprise Vault system. There is help on how to fix each problem that is shown in the Status display.

The monitoring checks that System Status uses are those that are enabled on the Monitoring tab of the Site properties. You can customize the monitoring checks as required on the Monitoring tab.

See the ‘Automatic Monitoring’ chapter in the Administrator’s Guide.

Note that the System Status display requires .NET Framework 3.5 SP1 or a later service pack to be installed on the computer that is running the Administration Console. There is no support for .NET Framework 4

·    Enterprise Vault Online display in the Vault Administration Console (VAC)

The Enterprise Vault Administration Console now includes ‘Enterprise Vault Online’ in the tree view.

Enterprise Vault Online provides a page with links to many online Enterprise Vault resources, including the Enterprise Vault Compatibility Charts, white papers, data sheets, a knowledge base, and discussion forums.

Use Enterprise Vault Online as a quick means to find information about Enterprise Vault

  • Enterprise Vault proxy server for Outlook Anywhere client connections

You can now use an Enterprise Vault server as a proxy server for Enterprise Vault requests from Outlook Anywhere clients. The Enterprise Vault proxy server forwards Enterprise Vault requests to the Enterprise Vault server that hosts the archive. An Enterprise Vault proxy server is useful in the following situations:

  • If you do not want to publish multiple Enterprise Vault servers to external users.
  • If you want to publish separate URLs for external and internal Enterprise Vault users.

Note The Enterprise Vault proxy server can only be used to manage connections from Outlook Anywhere clients. It cannot be used for other types of connections, such as OWA.

For information on how to configure an Enterprise Vault proxy server, see the chapter, Configuring access to Enterprise Vault from Outlook RPC over HTTP clients, in Setting up Exchange Server Archiving.
Information Management Group Product BLOGS (Enterprise Vault) (EV Discussion Forum)  (Mail Security)

Release: Symantec Enterprise Vault – Service Pack 3

Service Pack 3 for Enterprise Vault 8.0 has been released.

This release should be considered a recommended update for Enterprise Vault for Microsoft Exchange, Lotus Domino, FSA, Sharepoint & SMTP and Accelerators

 Enterprise Vault 8.0 SP3 provides the following new features:

  • Virtual Vault

 Added Support and Enhancements

  • New Domino 8.5 support
  • New Entourage support
  • SharePoint Archiving and Shortcut enhancements
  • Discovery Accelerator enhancements
  • FSA Reporting and FSA Utility enhancements
  • FIPS and FDCC Certification

How can Symantec Enterprise Vault customers access this release?

Enterprise Vault 8.0 SP 3 is a full product release and can only be obtained from the Symantec Licensing Portal.

So what will the impact of Exchange 2010 have on the archiving industry?

I’ve heard several “rumblings” from Microsoft as well as other “Archiving Solution” vendors regarding their take on Exchange 2010’s built-in archiving features.

I thought Martin over at has posted a great write-up about this topic. If you are considering on waiting for Exchange 2010’s archiving capability to do your corporate archiving and E-Discovery, I’d recommend you take a look at his post.

Take care!

Links to Symantec Enterprise Vault Manuals and TechNotes

Here’s a concise listing of all of the EV manuals and technotes.

The Compatibility List is available only on-line and applies to all product versions. Here is the link:

Symantec Enterprise Vault ™ 6.0, 7.0, 2007 and 8.0 Compatibility List (includes Partner products)

Enterprise Vault 8 Manuals

Core Guides

TechNote Number Document Link File Name
317272 Administrators Guide Administrators_Guide.pdf Administrators_Guide.chm
328215 Administrators Guide 8.0 SP2 Administrators_Guide.pdf Administrators_Guide.chm
312327 Backup procedures  
317273 Introduction and Planning Guide Introduction_and_Planning.pdf Introduction_and_Planning.chm
328448 Introduction and Planning Guide SP2 Introduction_and_Planning.pdf Introduction_and_Planning.chm
312319 Performance Guide  
317276 Setting_up_Domino_Server_Archiving Setting_up_Domino_Server_Archiving.pdf Setting_up_Domino_Server_Archiving.chm
317278 Setting up Exchange Server Archiving Setting_up_Exchange_Server_Archiving.pdf Setting_up_Exchange_Server_Archiving.chm
328473 Setting up Exchange Server Archiving SP2 Setting_up_Exchange_Server_Archiving.pdf Setting_up_Exchange_Server_Archiving.chm
317287 Setting_up_File_System_Archiving Setting_up_File_System_Archiving.pdf Setting_up_File_System_Archiving.chm
317288 Setting_up_SharePoint_Server_Archiving Setting_up_SharePoint_Server_Archiving.pdf Setting_up_SharePoint_Server_Archiving.chm
317290 Setting_up_SMTP_Archiving Setting_up_SMTP_Archiving.pdf Setting_up_SMTP_Archiving.chm
317274 Registry Guide Registry_Guide.pdf Registry_Guide.chm
328465 Registry Guide SP2 Registry_Guide.pdf Registry_Guide.chm
321591 Troubleshooting OWA Extensions for EV 8  
317275 Utilities Guide Utilities_Guide.pdf Utilities_Guide.chm
328471 Utilities Guide SP2 Utilities_Guide.pdf Utilities_Guide.chm
327522 Housekeeping for the Monitoring Database  
326694 Guidelines on using EVSVR  
328452 Mobile Search Getting Started Guide  
328467 Reporting Guide SP2  


TechNote Number Document Link File Name
328438 Deployment Scanner 8 SP2 Deployment_Scanner.pdf Deployment_Scanner.chm
317303 Deployment Scanner Deployment_Scanner.pdf Deployment_Scanner.chm
317266 Installing and Configuring Guide Installing_and_Configuring.pdf Installing_and_Configuring.chm
328439 Installing and Configuring Guide SP2 Installing_and_Configuring.pdf Installing_and_Configuring.chm
298949 Release Notes 8.0  
321953 Release Notes 8.0 SP1  
328525 Release Notes 8.0 SP2  


Compliance Accelerator and Discovery Accelerator 8 Manuals

TechNote Number Document Link File Name
317294 Compliance Accelerator – Installing and Configuring Guide Installing_and_Configuring_Compliance_Accelerator.pdf
328018 Compliance Accelerator – Installing and Configuring Guide SP2 Installing_and_Configuring_Compliance_Accelerator.pdf
317300 Discovery Accelerator – Installing and Configuring Guide Installing_and_Configuring_Discovery_Accelerator.pdf
326452 Discovery Accelerator – Installing and Configuring Guide SP1 Installing_and_Configuring_Discovery_Accelerator.pdf
328019 Discovery Accelerator – Installing and Configuring Guide SP2 Installing_and_Configuring_Discovery_Accelerator.pdf
317296 Compliance Accelerator – Reviewer Guide CA_Reviewer_Guide.doc
317298 Discovery Accelerator – Reviewer Guide DA_Reviewer_Guide.doc
328017 Discovery Accelerator – Reviewer Guide SP2 DA_Reviewer_Guide.doc
326055 Discovery Accelerator – Best Practices for Implementation  
321954 Compliance Accelerator – Release Notes SP1  
321970 Discovery Accelerator – Release Notes SP1  
327824 Compliance Accelerator – Release Notes SP2  
328214 Discovery Accelerator – API Guide SP2  

Symantec Declares DeDuplication Everywhere, Backup Exec, Netbackup, Enterprise Vault

A common question about Symantec’s Netbackup and Backup Exec platform are the ability to support deduplication. Netbackup has Netbackup Puredisk functionality but deduplication has been a little lacking in the Backup Exec world. Well, that will soon change.

According to this Symantec press release, the Puredisk deduplication technology will soon make it’s way into Backup Exec, Enterprise Vault and other Symantec products:

Another post that I found regarding deduplication that might be useful to customers is at:

From the Press Release:
Symantec is moving deduplication closer to information sources by integrating the technology into its information management platforms: NetBackup, Backup Exec and Enterprise Vault, and centrally managing native deduplication as well as third-party deduplication appliances.

Symantec is delivering on its deduplication strategy with a multi-phased approach:

  • Integrated deduplication is available today in NetBackup and Enterprise Vault, offering deduplicated archiving, deduplicated backup storage and global deduplicated remote office backup.
  • NetBackup currently offers integrated, centralized management for third-party deduplicated storage from Data Domain, Quantum, Falconstor and EMC through the OpenStorage API.
  • NetBackup PureDisk 6.6, scheduled to be available later this year, will improve storage efficiency by adding enhanced deduplication for backups of virtual server images.
  • Backup Exec 2010, scheduled to be available later this year, will integrate deduplication (using NetBackup PureDisk technology) into both backup clients and Backup Exec media server.  Backup Exec will also add the OpenStorage API to manage third-party deduplication appliances.
  • NetBackup 7, scheduled to be available in 2010, will integrate deduplication into the backup client and NetBackup media server.

Enterprise Vault 8.0 SP2 Released for EV, CA and DA

Today Symantec announced that Service Pack 2 for Enterprise Vault 8.0, Discovery Accelerator 8.0 and Compliance Accelerator 8.0 has been released.

This release should be considered a recommended update for Enterprise Vault for Microsoft Exchange, Lotus Domino, FSA, Sharepoint & SMTP and Accelerators

 Enterprise Vault 8.0 SP2 provides the following new features:

  • EV Entourage (Mac) client
  • EV Mobile Search
  • Domino Retention Folders CLI
  • New DA reports
  • EVSVR Repair
  • Archive draft & future calendar items
  • Improvements to deletion of archived files on placeholder deletion
  • Improved handling of calendar, meeting and task items
  • Archiving from Domino 8.5 mail servers
  • Support for Microsoft SQL Server 2008
  • Improved documentation for EV reporting and OWA

Enterprise Vault 8.0 SP 2 is a full product release and can only be obtained from the Symantec Licensing Portal.