Vendor Contact Cheat Sheet

This "cheat sheet" is a single resource provided by Lewan that will assist you in contacting support for the various Vendors listed below. Be sure to have your customer information, serial numbers and account information available when calling.

Lewan Remote Operations Center (ROC)

1-888-LEWAN-88 (1-888-539-2688)
support@lewan.com
Mon-Fri 6am-7pm (24/7 for contract customers)

Cisco

Support: 1-800-GO-CISCO (800-553-2447)
http://www.cisco.com/en/US/support/index.html

Data Domain

Support: 1-877-207-3282
https://support.datadomain.com/

Dell EqualLogic

Phone: 1-800-945-3355 (U.S. and Canada)
Email: Eqlx-customer-service@dell.com

EMC

Support: 1-800-782-4362
https://powerlink.emc.com

Hewlett-Packard (HP)

Support: 1-800-HP INVENT (1-800-474-6836)
Software & Driver Downloads:
http://www.hp.com/country/us/en/support.html?pageDisplay=drivers

HP Lefthand Networks

SAN/iQ Licensing (no longer through support): 800-326-0411
Technical Support Phone Number:
– Dial 800.633.3600
– Select option 1 for ‘hardware’ (select this option even if it’s a software case. This eliminates the need to enter an SAID number, plus all calls, hardware and software, end up with the correct team regardless)
– Then select option 2 for ‘other hardware’
– Then at the voice prompt, speak “LeftHand Solutions”.

VMware

Support: 1-877-4-VMWARE (877-486-9273)
http://www.vmware.com/support/

2 thoughts on “Vendor Contact Cheat Sheet

  1. Pingback: 5/18/2009 « John Dixon's Technology Blog

  2. Pingback: HP Lefthand Storageworks Useful Info and Websites «

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