This "cheat sheet" is a single resource provided by Lewan that will assist you in contacting support for the various Vendors listed below. Be sure to have your customer information, serial numbers and account information available when calling.
Lewan Remote Operations Center (ROC)
1-888-LEWAN-88 (1-888-539-2688)
support@lewan.com
Mon-Fri 6am-7pm (24/7 for contract customers)
Cisco
Support: 1-800-GO-CISCO (800-553-2447)
http://www.cisco.com/en/US/support/index.html
Data Domain
Support: 1-877-207-3282
https://support.datadomain.com/
Dell EqualLogic
Phone: 1-800-945-3355 (U.S. and Canada)
Email: Eqlx-customer-service@dell.com
EMC
Support: 1-800-782-4362
https://powerlink.emc.com
Hewlett-Packard (HP)
Support: 1-800-HP INVENT (1-800-474-6836)
Software & Driver Downloads:
http://www.hp.com/country/us/en/support.html?pageDisplay=drivers
HP Lefthand Networks
SAN/iQ Licensing (no longer through support): 800-326-0411
Technical Support Phone Number:
– Dial 800.633.3600
– Select option 1 for ‘hardware’ (select this option even if it’s a software case. This eliminates the need to enter an SAID number, plus all calls, hardware and software, end up with the correct team regardless)
– Then select option 2 for ‘other hardware’
– Then at the voice prompt, speak “LeftHand Solutions”.
Symantec
VMware
Support: 1-877-4-VMWARE (877-486-9273)
http://www.vmware.com/support/
Lewan IT Solutions Technical Blog 
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